Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempted from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please share all proves and evidences with us first before proceeding to return your products.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery or not complained about or reported on or before 3 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at bulkadverts4info@gmail.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: {vendor’s physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {Vendor’s physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

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Acceptable Use Policy

**Last Updated: [25/04/2024]**

Welcome to Bulk Averts. This Acceptable Use Policy (“Policy”) outlines the terms that govern your use of our website, services, and marketplace as a vendor or customer. By using our platform, you agree to adhere to these terms.

1. General Guidelines
– **Compliance**: All users must comply with applicable local, state, national, and international laws, regulations, and policies.
– **Respect**: Users are expected to interact respectfully with others on the platform. Harassment, abuse, threats, or any form of disrespect will not be tolerated.
– **Safety**: You agree not to engage in activities that harm or could harm the website’s operation, integrity, or reputation, including spreading malware or engaging in denial-of-service attacks.

### 2. Vendor-Specific Rules
– **Legitimate Products**: Vendors may only sell products that are lawful, safe, and compliant with local regulations.
– **Prohibited Products**: Vendors may not list items that are counterfeit, illegal, offensive, dangerous, or otherwise restricted, including (but not limited to) weapons, drugs, adult content, or stolen goods.
– **Accurate Listings**: Vendors must provide accurate descriptions, pricing, and availability of their products. Misleading or deceptive information is prohibited.
– **Honest Communication**: Vendors are expected to communicate promptly and honestly with customers. This includes managing customer complaints and returns in accordance with the platform’s return policy.
– **Data Privacy**: Vendors must handle customer data responsibly and may not share, sell, or misuse it.

### 3. Buyer-Specific Rules
– **Lawful Purchases**: Buyers may only purchase items they are legally permitted to buy and use.
– **Fair Communication**: Buyers must communicate respectfully with vendors and may not harass, threaten, or unfairly dispute transactions.
– **Review Policy**: Buyers are encouraged to leave honest, constructive reviews. Manipulating, faking, or otherwise dishonestly influencing product reviews is not allowed.

### 4. Prohibited Activities
– **Spamming**: Sending unsolicited messages, advertising, or any other disruptive behavior is prohibited.
– **Intellectual Property Violations**: Do not upload, post, or otherwise use content that infringes on the intellectual property rights of others, including trademarks, copyrights, or patents.
– **Fraudulent Activity**: Engaging in deceptive practices, including identity theft, phishing, or impersonation, is strictly forbidden.
– **Multi-Account Abuse**: Creating multiple accounts for the purpose of circumventing restrictions, promoting products dishonestly, or manipulating site metrics is not allowed.

### 5. Enforcement
Violations of this Policy may result in actions ranging from a warning to suspension or termination of your account, at our discretion. Serious violations may result in reporting to the relevant legal authorities.

### 6. Reporting Violations
If you observe any violations of this Policy, please report them to [Contact Information].

### 7. Changes to this Policy
We reserve the right to modify this Policy at any time. Continued use of the platform signifies your acceptance of any revised terms.

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*Thank you for respecting the guidelines that help keep Bulk Adverts a safe and productive marketplace.*